SHIPMENT

For all purchases, duties and taxes are INCLUDED in the price paid online.

Your order will be delivered within 10 business days for a standard product (and the indicated time in your order confirmation for a preorder).

If you face delivery issues, you have 20 days to let us know at sales@olympialetan.com.

If you for any reason refuse delivery, you will be charged for the shipment fee back to us at OLT as well as the new shipping costs to resend the product.

RETURNS

You can return your product 14 days after reception, please contact sales@olympialetan.com for the return conditions and further instructions and details.

The shipment must be sent back with a tracking number.

In case of any return, exchange, or reimbursement, shipping costs are the responsibility of the buyer.

Please ship back to :
Maison OLT
Passage des deux Pavillons
75001 PARIS
France
Tel : +33 (0) 1 42 36 56 58

For returns from outside the EU, the amount of a return product cannot exceed 10 Euros as it is not a commercial exchange. 

Also, all the Bespoke bags or any bags with a customization (Letters, sentence, etc) are non-exchangeable and non-refundable. 

PRE-ORDERS

The pre-orders are produced on demand and they are completed within 50 to 90 days whereas the delivery time depends on the destination.
If the pre-order is customized, they are non-exchangeable and non-refundable.

PAYMENT

Payment is totally secure online. By submitting an order to us through our website, the buyer represents and warrants that the payment details provided on his/her/their order are valid and correct.

Most orders will be dispatched within three working days from the date of your order excluding weekends and holidays. We will contact you if there is a delay or if items are out of stock.

TERMS & CONDITIONS OF PURCHASE

By using WWW.OLYMPIALETAN.COM you agree to comply with, and be bound by our Terms and Conditions. We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed. By placing an order, the customer enters into a contract and firmly accepts the pricing and description of the products available for sale as well as all general terms of sale.

Provision of the French Consumer Code regarding remote sales, Articles L121-16 et seq of the French Consumer Code.

Link to all the detailed conditions https://olympialetan.com/pages/general-condition-of-sales